Terms
Terms and Conditions
Welcome to exactott.com. By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions. These terms apply to all visitors, customers, and users of our website.
1. General Use
exactott.com provides digital products and services, such as OTT subscriptions, music, streaming, and related plans.
Our services are for personal use only. Reselling, sharing, or unauthorized distribution of our products is not permitted.
You must ensure that the details provided during checkout (email ID, account info, etc.) are accurate and valid.
2. Service Delivery
All services are delivered electronically, usually within the timeline mentioned in each product description.
In rare cases, delivery may take longer due to technical issues or verification processes.
Services are considered successfully delivered once credentials or activation details are sent to your provided email/WhatsApp.
3. Payment Terms
Payments must be made only through the official payment methods listed on our website.
Do not change or tamper with payment-related pages or methods. Any unauthorized changes will void your warranty and access.
All prices listed on the website are final. We reserve the right to update pricing at any time without prior notice.
4. Customer Responsibility
Customers are responsible for providing the correct information during purchase.
If the provided email ID or other details are invalid, activation will fail, and we are not liable.
If the subscription breaks due to customer-side actions (misuse, account sharing, exceeding device limits, password changes, etc.), we cannot provide replacement or support.
5. Refund & Replacement Policy
No Refunds will be provided once credentials or activation details are delivered.
If activation fails due to our error (wrong credentials or failed setup), we will provide either a replacement or a full refund.
Refunds will not apply if:
The service was activated successfully but later stopped working due to third-party provider restrictions.
Customer misused the service (e.g., exceeding allowed device logins).
Payment was made outside official channels.
If payment is deducted but not received by us, customers must contact their bank or payment provider.
6. Warranty & Support
Support is available only for issues caused during activation.
If a service stops working due to customer-side mistakes, we cannot provide assistance.
Warranty does not apply if you alter or tamper with account settings beyond the agreed usage.
7. Fair Usage Policy
Services must be used within the limits allowed by the official provider (e.g., Netflix, Spotify, Apple Music).
Excessive or unauthorized usage may result in account suspension, for which we hold no responsibility.
8. Limitation of Liability
exactott.com is not responsible for:
Downtime or outages of third-party services.
Policy changes made by official providers (Netflix, Spotify, Apple, etc.).
Any indirect, incidental, or consequential damages.
Our maximum liability is limited to the purchase value of the product.
9. Privacy Policy
We respect your privacy and only collect information necessary for service delivery (such as email ID, WhatsApp number).
We never sell or misuse customer data.
For more details, see our Privacy Policy page.
10. Modifications to Terms
We may update or modify these Terms at any time without prior notice. Continued use of our services means you agree to the latest version.
11. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be handled in the jurisdiction of Kerala courts.
⚠️ Important Notes for Customers:
Do not modify or interfere with payment-related pages or methods.
Once activated, no refund or warranty will apply if the service is broken due to customer-side actions.